Consistent, comprehensive and compassionate service.
We understand that managing a specialty condition and the medication used to treat it can be challenging and complex. Questions come up. Complications can arise. Answers are often hard to find. At Apex, we built a service model that makes it fast and easy to get the information and support you need when you need it most. Our service is consistent, comprehensive and compassionate.
- No frustrating robotic phone trees. You’ll talk to a real person every single time
- Clear and direct communication with you and your physician
- Quick turnaround times and no long waits ‘on-hold’
- On-time prescription delivery. No waiting around so you can get on with your day
- Clinical support to make sure you understand your medication and how to use it
- Financial support – we secure over $30 million per year in assistance for our patients
- Insurance industry experts – we handle all prior-authorizations with your insurance provider
- Proactive refill reminders and follow-up from our clinical staff to keep your therapy on track
- We know you by name
- We know your doctors and work with them daily
- We help manage more than just your medications – we are your healthcare advocate
- We’re here when you call – ready to listen to and answer your questions
Questions or concerns? Contact us
We know that filling a Specialty Medication can be a long, confusing and expensive process. We’re here to help.
At Apex, we strive to make filling a Specialty Medication as simple and seamless as possible for both the patient and provider. If there’s anything we can do to assist you, please let us know.Send us a Message